Even micro SMEs sometimes need a loss adjuster’s assistance
We have been working in partnership with an online micro SME broker for seven years. The broker business model incorporates 17 separate carriers as well as an in-house MGA. We received just under 7,400 property, casualty, PI and Emergency Assistance claims in the last calendar year for a multitude of small business enterprises.
Most claims are settled from the desk, but there are occasions when an adjuster is needed. We are appointed on around 85% of the adjuster claims, but as policies are sold via a number of brokers, some have their own adjuster arrangements in place. In these instances we will appoint their preferred adjuster, but retain service oversight of the claims through to settlement. We’ve access to their banking systems to facilitate prompt payment via BACS.
Having complete visibility across all claims, whether desktop, our adjuster or another adjuster, means we can provide the client with a complete and consolidated claims process.
Our service covers first notification of loss through to settlement, management of numerous escrow accounts and provision of data through system connectivity, with delegated authority limits ranging from £10k to £50k, depending on the wider Cunningham Lindsey relationship with the carrier.